Privacy Policy

Last updated: April 1, 2026

1. Introduction

Deskeeper ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and business address that you provide when signing up for our services or contacting us.

Business Data: Customer contact information, call logs, SMS records, and CRM data that is processed through our automation systems on your behalf.

Usage Data: Information about how you interact with our services, including login times, features used, and system performance data.

Communication Data: Records of SMS messages, emails, and other communications sent through our platform.

3. How We Use Your Information

We use the information we collect to: provide and maintain our services, process transactions and send related information, send you automated messages (SMS, email) as part of the services you have requested, improve and optimize our services, comply with legal obligations, and communicate with you about your account or our services.

4. SMS Communications

Our services include sending SMS messages to your customers on your behalf. By using our services, you confirm that you have obtained proper consent from your customers to receive SMS communications. Message frequency varies based on the automations you have configured. Message and data rates may apply. Recipients may opt out at any time by replying STOP.

5. Data Sharing

We do not sell your personal information to third parties. We may share your information with: service providers who assist in delivering our services (such as CRM platforms, SMS providers, and email services), legal authorities when required by law, and business partners with your explicit consent.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Upon termination of services, we will retain your data for a reasonable period to allow for data export, after which it will be securely deleted.

8. Your Rights

Depending on your location, you may have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of certain communications, and request a copy of your data in a portable format.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience. You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of any material changes via email. The updated policy will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Deskeeper
144-42 Jewel Avenue, Flushing, NY 11367
Email: eduard@deskeeper.com
Phone: (909) 643-3294